Security & Privacy
Our Pledge to You, Our Customer
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming any orders placed through our Web site. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
Use of Your Information
Authorized La-Z-Boy employees internally use information collected on our Web site for four main purposes. First, we collect information to figure out how to improve our site by seeing which areas’ features and products are most popular. Second, we collect information to administer our business, provide superior service, and communicate information about our products and services that we believe to be of interest to you. Third, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Last, we collect information to enable customers to participate in sweepstakes, contests and other activities on our Web site. If we collect any such information, we will only collect enough information to enable you to participate in the activity and no more. If we want to collect information for other purposes, we will inform you when we collect the information. Occasionally, La-Z-Boy may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, La-Z-Boy does not share any personal information about any particular customer with unrelated third parties. (We may do so in the unlikely event that we believe that disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) detect, prevent, or otherwise address fraud, security or technical issues, or (iii) protect against harm to the rights, property or safety of La-Z-Boy, its users or the public). If you do not want to receive e-mail from us and currently do, please reply to an e-mail that we have sent to you and insert “unsubscribe” in the subject line, or click the “Unsubscribe” link at the bottom of any of our emails.
We do not knowingly collect or use personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent, we will take steps to delete the information as soon as possible.
Please contact us at the address below for any additional questions about the management or use of personal data.
Use of Our Information
All of the writing on our site is the property of La-Z-Boy and is protected by copyright. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for your offline viewing. Many of the furniture products displayed throughout the pages of this Web site are protected by design patents issued by the United States. These design patents, which are owned by La-Z-Boy, cover one or more of the ornamental or aesthetic features forming the overall furniture product. Design patents may also be pending in the United States and other countries worldwide, which will serve to protect the designs of these furniture products when they are issued by the respective country. These furniture designs are exclusive property of La-Z-Boy and may not be copied, modified, or imitated without the prior written permission of La-Z-Boy. Additionally, many of the furniture products displayed throughout the pages of this Web site are protected by utility patents issued by the U.S. Patent and Trademark Office and patent offices in other countries. These utility patents, which are also owned by La-Z-Boy, cover one or more of the functional features or components of the furniture product, and/or its method of manufacture. Utility patents may also be pending in the United States and other countries which when issued by the respective country will serve to protect a functional feature or manufacturing method. We are certain you understand that La-Z-Boy must protect its intellectual property, including its patents, trademarks, and copyrights. Therefore, no license to La-Z-Boy’s intellectual property has been granted by this Internet site.
In addition to the above, when using La-Z-Boy’s Mobile Application, we may collect information including the type of mobile device and operating system being used. If location services are activated, the App will access the real-time geo-location of your device to find the nearest location or other search functionality. There may also be instances in which the device camera is activated upon approval for promotional purposes and game participation.
Maintenance of Accurate Information
Procedures have been established to ensure that our product and promotional information is current and accurate in keeping with reasonable standards. We are committed to respond to requests to correct inaccurate information in a timely manner. Store prices may vary from prices shown here.
Questions and Comments
One La-Z-Boy Drive
Monroe, MI 48162
When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with any appropriate regulatory authorities in resolving any complaints that cannot be resolved between La-Z-Boy and you.